The thing is more of our elderly and senior people still shop by the service they offer to evaluate. If that’s the case, how is it that we have allowed our friends and families with businesses acquired by large companies that need to be taken? These friends, family and neighbors were the ones who gave us the service they lived in our neighborhoods, knew our names and made sure we received excellent service. These people had no real cookie cutter scripted interaction with us, but genuinely interested in their customers. They appreciated our business is not enough to annoy us at the end, you know point cards or up-selling. If we do something she bought us to the money, put it through self no waiting in lines, and sincerely thanked us for the business.
Back in the day a shoe store was a shoe store, not a grocery, drug and hardware in one. It was about smaller specialty stores. The people knew them that their products better, so of course they were able to provide service. The box stores if you’re lucky enough to find someone they can labels and read as you. If something was not on the shelf was no big deal to see if they were in the back of the availability. Box stores expect us to come into their fifth football format stores, find our own stuff, getting no service, pay and luckily the price was lower. The problem is that we have become cheap, and still expects the same service for a pair of shoes that cost $ 20, as one that is $ 150. We can not have everything, made our bed and have to sleep now.
The next time you walk into a store box start getting cranky about the service, lashing out at the one poor employee making minimum wage, which is flooded, not well trained, barely surviving back off. At one time we lived in a democrat society, which ruled a majority, and our governments had no choice but what we wanted to hear. Of course we had no concerns that large companies began to squeeze out small and medium-sized ones, and changing our tune quality products at cheap cheap. Free trade was awesome good, so many people lost jobs in the industry, but getting poor quality shoes for $ 20 was real savings! No problem, unemployment is high, not really worth creating jobs, the economy is in the toilet, and the backbone of any economy countries has always been the small and medium business. Instead, we aim to save us on the environment of trees instead of people, and complain there is no service when walking in the art store to buy goods from other places. We are not even supporting our own people, and demand service really!
It’s time to go back to the basics, to be paid the fair people first, to bring back the small and medium business concept, and have a better economy. The small and medium companies, even if they had won the same products and prices by having a better service! If you are looking for exceptional service might be the first place to the demand of our governments. Then we can anticipate in a small neighborhood business, able to support them, and in return, as before getting the service we deserve as customers. Box stores herd us like sheep, and most people can not afford to go anywhere else. Those most responsible for the demise of small businesses, our older and senior people who do not care about the future!